Here’s Exactly What I’d Do to Build a Sustainable and Successful Small Business in 2026

January 14, 2026

Hey! I'm Alexa!

I spent the last 11 years in the health & wellness industry, building brands into household names. Now, I bring that knowledge to wellness entrepreneurs through courses, 1:1 coaching, and The Friday Society Podcast.

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If I were starting (or restructuring) a small business in 2026, my goal wouldn’t be just growth — it would be sustainability, profitability, and sanity. A business that pays you well, doesn’t rely on constant hustle, and actually supports the life you want.

The good news? Most of what creates long-term success isn’t flashy — and a lot of it is free.

Below is the exact framework I’d follow to build a business that lasts — with clear systems, strong messaging, consistent visibility, and a client experience that turns customers into long-term fans. I’ll also point out where you can plug in your own resources, tools, or offers along the way.

1. Build Systems That Get You to 100%, Not 80%

If I wanted a sustainable business in 2026, I would start with systems — specifically software that actually works for me, not against me.

I’m not in the business of getting clients to 80%. I’m in the business of getting them to 100% — and that means choosing tools that remove friction, reduce repetition, and elevate the client experience.

I’d use:

  • A professional booking and client management platform like Momence [get 3 months free here] or MarianaTek
  • Flodesk for email marketing (clean design, simple automation) AND a solid link in bio
  • Zapier to automate tedious, behind-the-scenes tasks

Once those tools were in place, I wouldn’t stop there. I’d optimize my automations so they felt exactly like me — my tone, my values, my energy.

The goal? Clients feel seen before we ever meet face to face.

This kind of automation saves hours of repetitive work and frees up your time for what actually matters: connection, creativity, and results.

👉🏼 this training loops together ALL of my favorite time saving tech to have a business that works while I don’t have to.

2. Dial in Messaging That Actually Resonates

Clear messaging is one of the most underrated drivers of sustainable growth.

In 2026, attention is expensive — but clarity is powerful.

I’d make sure I could clearly articulate:

  • Who I help
  • What problem I solve
  • Why my approach is different
  • What results people can expect

When your messaging is dialed in, marketing stops feeling like shouting into the void — and starts feeling like a conversation with the right people.

👉 This messaging workbook and training will help you clear up any lingering questions or crickets in your brain when someone asks about what you do.

3. Prioritize Local Brand Awareness (Spoiler: it actually matters even MORE now in the age of AI)

Local visibility is gold — especially for service-based and community-driven businesses.

I’d make sure my brand awareness efforts were diversified by:

  • Hosting or participating in local pop-ups
  • Collaborating with complementary local businesses
  • Partnering with local influencers or community leaders

I’d aim for at least one local event per quarter. These efforts compound fast — building trust, referrals, and real-world connection.

👉 Not sure how to start the conversation or get an event set up? I wrote an outreach email for you here.

4. Use Social Media Strategically (Because it’s free and you seriously just don’t have any more excuses. Teenagers are becoming millionaires because of social… you can give it a try!)

Social media is still one of the most powerful — and free — tools available to small business owners.

But the key is using it with intention.

I’d focus on:

  • Community-first content that builds trust
  • Conversion-focused content that clearly leads people to the next step
  • Consistency over perfection

You don’t need to post everything. You need to post the right things — with a clear purpose behind each piece of content.

👉 Here are 10 free prompts to get you started!

5. Commit to a Newsletter People Actually Want to Read

If I wanted a sustainable business in 2026, I’d treat my email list like a priority — not an afterthought.

I’d send a consistent newsletter that blends business and personal, because people aren’t just hiring services — they’re hiring you.

My newsletter would include:

  • Favorite books, podcasts, or recipes
  • Client wins and transformations
  • Industry insights and trends
  • Personal updates and lessons learned
  • A clear, simple way to work with me

This builds trust, familiarity, and loyalty — without relying on algorithms.

👉 Here’s a totally free template that outlines everything in a foolproof format for you!

6. Strengthen Your SEO for Long-Term Visibility

SEO is one of the most sustainable marketing strategies you can invest in.

I’d make sure my online presence was optimized with:

  • Targeted keywords aligned with my offers
  • A blog updated 1–2 times per month
  • Content that answers real questions my audience is already searching for

SEO works quietly in the background — bringing aligned traffic without daily effort.

👉 Here’s an SEO deep dive and checklist for you!

7. Turn Client Appreciation Into a Growth Strategy

Client appreciation is one of the best uses of your money — better than ads, full stop.

I’d create a simple system to celebrate clients at every stage:

  • A welcome gift at the beginning
  • Encouragement, swag, or surprise perks mid-journey
  • Birthday acknowledgments (like a complimentary class or service)
  • Anniversary recognition

When clients feel celebrated, they stay longer, refer more often, and genuinely enjoy being part of your brand.

And honestly? That’s the whole point.

👉 Here’s my best selling client retention training if you want to go deeper!

8. Build an Audience You Actually Own

Every entry point into your business should lead somewhere intentional.

I’d make sure:

  • My Instagram bio had one clear link that led to all offerings and an email signup
  • My website footer and pop-ups encouraged staying in touch
  • My welcome email sequence shared my story, values, and results

No matter how someone finds you — social, search, or referral — they should land in a space that allows you to continue the relationship.

👉 Here’s mine as an example!

The Best Part? Most of This Is Free.

Aside from software and occasional swag, almost everything in this strategy costs nothing.

I’m not about spending endlessly on ads or shiny tools. I care about businesses that:

  • Generate real profit
  • Create ease and stability
  • Put money in your bank account — not just on a Stripe dashboard

Sustainable success in 2026 isn’t about doing more.

It’s about doing the right things — consistently, intentionally, and with heart.

If you want a business that supports your life and grows year after year, this is where I’d start.

Cheering you on every step of the way!!

xo, alexa

Explore more categories:  Ask Me Anything, Brand Building, Entrepreneurship

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Hey! I'm Alexa!

I spent the last 11 years in the health & wellness industry, building brands into household names. Now, I bring that knowledge to wellness entrepreneurs through courses, 1:1 coaching, and The Friday Society Podcast.

categories

monthly MARKETING MUST-DOS

entrepreneurship

FOUNDER STORIES

MEDITATION & MINDFULNESS

popular posts

Maria Costello says, "Don't Cancel 2020."

Sweats & The City On Starting a Platform

Gabby Cohen on PR 101, and how she built SoulCycle

You're Not Alone, with Ceasar F. Barajas

BRAND BUILDING

MARKETING STRATEGY

ASK ME ANYTHING